Shipping & Delivery Policy

1. Policy Overview

This Shipping & Delivery Policy applies to services provided by Ryzen Travels, including airport taxi service, outstation taxi service, route booking support and travel-related customer assistance.

Ryzen Travels does not sell or ship physical products. Our service delivery is related to taxi booking confirmation, driver/vehicle assignment and travel service execution.

2. No Physical Shipping

Ryzen Travels does not provide shipping of physical products through this website.

• ✓No physical product is shipped to customers.
• ✓No courier, parcel delivery or product dispatch service is offered through the website.
• ✓Any booking-related confirmation is shared digitally through phone call, WhatsApp or direct communication.
• ✓Service delivery takes place when the taxi service is arranged and provided as per confirmed booking details.

3. Booking Confirmation Delivery

After a customer contacts Ryzen Travels for taxi booking, the booking may be confirmed through direct communication depending on vehicle availability and route feasibility.

• ✓Booking confirmation may be shared by phone call, WhatsApp message or other direct communication method.
• ✓Confirmation may include route, reporting time, car option, fare detail and other travel-related information.
• ✓A booking is considered confirmed only after Ryzen Travels confirms it directly with the customer.
• ✓Website enquiry or message submission alone does not automatically guarantee service confirmation.

4. Taxi Service Delivery

Taxi service delivery means making the arranged taxi/vehicle available for the customer as per confirmed booking details.

• ✓The service is delivered through assigned driver and vehicle arrangement.
• ✓Vehicle assignment depends on availability, route, passenger count, luggage and confirmed travel requirement.
• ✓Service delivery may be affected by traffic, weather, road condition, vehicle availability, driver availability or unavoidable circumstances.
• ✓Ryzen Travels may arrange a suitable alternative vehicle if required due to operational reasons.

5. Pickup, Reporting Time & Delays

Pickup or reporting time is decided based on the confirmed route, distance, travel requirement and customer communication.

• ✓Customers should share correct travel date, time, location and route details while booking.
• ✓Customers should keep sufficient buffer time for airport reporting and long-distance travel.
• ✓Ryzen Travels is not responsible for delays caused by traffic, weather, road blockage, government restrictions or other external conditions.
• ✓Any change in pickup/reporting time should be communicated as early as possible and is subject to availability.

6. Route Availability

Ryzen Travels mainly provides airport taxi route support from Sri Ganganagar to Jaipur, Delhi, Chandigarh and Amritsar.

• ✓Route availability depends on vehicle availability, travel timing, distance and operational feasibility.
• ✓Main airport routes include Jaipur Airport, Delhi Airport, Chandigarh Airport and Amritsar Airport.
• ✓Other route requests may be considered based on availability and prior confirmation.
• ✓Ryzen Travels does not provide one-side pickup or drop service. Customers should call to confirm available taxi options for their route.

7. Service Communication

All important booking and service-related communication should be done through the official contact number of Ryzen Travels.

• ✓Customers should remain reachable on the phone number shared during booking.
• ✓Any correction in travel details, timing or route should be informed immediately.
• ✓Ryzen Travels may contact the customer for confirmation, reporting details or booking-related updates.
• ✓Failure to respond or incorrect contact details may affect service delivery.

8. Contact Details

For booking confirmation, taxi service delivery, route availability or service-related questions, please contact Ryzen Travels directly.

• ✓Business Name: Ryzen Travels
• ✓Phone: 9001038010
• ✓Address: Ambica City, Sri Ganganagar, Rajasthan
• ✓Website: ryzentravels.com